Advantech Software, Software Developers, Custom Solutions and Native Apps

Privacy Policy

Advantech Software has a privacy policy that seeks to comply with the appropriate Commonwealth and State Legislations concerning the collection and recording of personnel information.

We endeavour to protect all collected personal information from unauthorised use or disclosure. Any queries relating to personal information held by Advantech Software (including access requests) should be directed to:

The Privacy Officer
Advantech Software Pty Ltd
PO Box 2435
Fortitude Valley BC 4006

Telephone +61 7 3051 5850
Facimile +61 7 3319 6278
Email info@advantechsoftware.com.au

Collection

Advantech Software usually collects personal information directly from an individual with that individual’s consent. We take reasonable steps to verify any personnel information provided by third parties before it is used and obtain consent for its use from the relevant individual where it is required by legislation.

Advantech Software only collects personnel information where it is required for the normal conduct of its business.
Any Advantech Software client, customer, business partner or individual who does not want their personal information provided to any particular organisation or types of organisations should notify Advantech Software at the time of the collection of the personal information.

Disclosure and Use

The primary use of personnel information requested by Advantech Software is to efficiently provide information technology products and services to its clients or potential clients.

Personal information is only disclosed to suppliers and customers relevant to the particular business that the individual is conducting with Advantech Software. In addition to the original primary use of such data it is also used for the provision of product and industry updates and other market related information. Should you prefer not to receive any such information please advise Advantech Software.

Data Quality

Personal information is updated on collection from the individual and through the day-to-day processes of Advantech Software’s business. Please contact Advantech Software should any updates to your personal information be required.

Data Security

Advantech Software takes reasonable measures to ensure the integrity and security of personal information held by the company.

We are committed to your privacy. However, the company is unable to provide an absolute assurance that personal information will remain secure at all times therefore we do not accept any responsibility for incidences of unauthorised access to personal information, which is provided at your own risk.
We will delete from our systems any of your personal information held by the company on your request. We will require that sufficient proof of identity is available.

Openness.

Personal information held by Advantech Software is limited to that which is required for the legitimate functions of the company’s business.

Advantech Software staff are informed of our privacy policy through its publication in our policy and procedures manual. The policy is available from our website or upon request to our Privacy Officer.
Any queries regarding Advantech Software’s position on privacy should be directed to the Privacy Officer

Access and Correction

Advantech Software will provide access to individuals to any of their personal information held by the company for the purpose of review and correction with exception to the limitations imposed by the privacy legislation.
Requests for access should be forwarded to the Privacy Officer.

Government Identifiers

Government identifiers are only for the purposes required of the company by legislation

Anonymity

Advantech Software will respect a request for anonymity where practical. None of Advantech Software’s business processes can be completed with either party remaining anonymous.

Transborder Data Flows

Advantech Software does occasionally engage in international business. In these instances we undertake not to send or disclose personal information without the consent of the individual.

Sensitive Information

Advantech Software does not require that you supply any sensitive information to the company unless it is essential for the purpose of the conduct of business. This type of information will not be collected without your consent.